Bilingual Customer Service Call Center (S.L.OT.B/PR.H)
American General Life has launched a bilingual customer service call center specifically for Hispanic individual life insurance policyowners. Callers will have access to Spanish- and English-speaking customer service representatives.

New WinFlex Software Brainshark (S.L.OT.B/PR.G)
Do your office staff and producers need help training on our WinFlex illustration software? Now, there's a Brainshark for that! Our new Brainshark shows you how to run a basic term illustration. Look for more WinFlex Brainsharks in the coming weeks; this is the first of a series of three.

Swift Pitch (S.L.SC.B/PR.G)
If you have clients interested in death benefits, deferred cash accumulation and an opportunity for a potentially attractive and innovative crediting rate, see what Elite Global Index UL has to offer!

State Approvals (S.L/A/A&H.OT.B/PR.G)
Updates to State Approvals include:

• NJ has been added to the list of approved states for Elite Global IUL.
• AK and UT have been removed from the list of approved states for HorizonSelect.
• AK and UT have been removed from the list of approved states for HorizonSecure.
• AK has been removed from the list of approved states for HorizonIndex.
• VisionAdvantage 9-year is not approved in AK; only the 5- and 7-year terms are approved.
• AK has been removed from the list of approved states for Horizon MYG.
• AK has been removed from the list of approved states for HorizonFlex.
• OK has been added to the list of approved states for CriticalCare.
• MD has been added to the list of approved states for DisabilityCare.

Please visit www.aiglifebrokerage.com for the complete State Approval listing.